Action Plan

National Retirement Housing with Care Charity

Commitment 1 - Relating to:

Encourage 15% of all ExtraCare residents to become a Dementia Friend by December 2020, to increase inclusivity and decrease stigma of dementia within our resident population.


How will your organisation achieve Commitment 1?


Several of our dementia locksmiths have become dementia champions at our locations, we are encouraging these members of staff to hold dementia friends sessions without locations to enable our residents to become dementia friends. We are also encouraging our Locksmiths to identify residents with an active interest in the dementia friends scheme to become champions themselves to continue to run sessions for other residents over time. Michael Spellman (EOP Lead) is also a dementia champion and has been running sessions at locations where a champion is not currently present.

  • We have the right to continue with day to day and family life, without discrimination or unfair cost, to be accepted and included in our communities and not live in isolation or loneliness.

Commitment 2 - Relating to:

Achieve a dementia diagnosis rate of 75% by December 2020


How will your organisation achieve Commitment 2?


We are currently working on an improved process for those residents that we suspect of cognitive impairment. Although not all of these residents will have a form of dementia, we believe that we should work harder to offer everyone who has cognitive problems the chance to get a diagnosis. Our locksmiths will continue to be trained in screening tools and how they are best used, and project leads, we are working to create more structure in our pathway from suspected dementia to a diagnosis.

  • We have the right to an early and accurate diagnosis, and to receive evidence based, appropriate, compassionate and properly funded care and treatment, from trained people who understand us and how dementia affects us. This must meet our needs, wherever we live.

Commitment 3 - Relating to:

Implement our Wellbeing Application and Frailty Tool, developed to provide a standardised measure of frailty and provide information to increase wellbeing.


How will your organisation achieve Commitment 3?


Our work with Aston University over the last year has successfully given use a metric to record frailty. We are currently working on implementing the frailty tool within our locations and we will be looking to incorporate our Dementia Locksmiths work within this. This will enable staff members to educate our residents on healthy living and hopefully decrease frailty in all of our residents. There is also a cognitive section included within the frailty tool that will hopefully enable us to spot symptoms earlier and work with those residents to get early diagnoses.

  • We have the right to be respected, and recognised as partners in care, provided with education, support, services, and training which enables us to plan and make decisions about the future.