Action Plan

MHA is an award-winning charity helping to improve the lives of over 18,000 older people across the UK every day through a connected community of specialist care homes, thriving retirement living and vibrant community groups that enable older people to live later life well.

Commitment 1 - Relating to:

MHA are committed to ensuring that staff members supporting people with dementia and their families have been recruited based on their skill base and empathic attributes.

 

How will your organisation achieve Commitment 1?

 

New ways of recruiting staff will be introduced over the next year to assess new recruits ability to work with and support people with dementia and their families. This will include a new set of interview questions, the use of an empathy scale and greater involvement of people with dementia and their families in the recruitment process.

  • We have the right to be respected, and recognised as partners in care, provided with education, support, services, and training which enables us to plan and make decisions about the future.

Commitment 2 - Relating to:

MHA is committed to making sure that staff members have the necessary skills and knowledge to support people with dementia and their family and friends.

 

How will your organisation achieve Commitment 2?

 

Over the next year MHA will require all new staff joining the organisation to register as a dementia friend. We will also be working in partnership with a training provider to offer a range of learning and development opportunities for our staff. A tiered model will be used to enable MHA staff to continually build on their knowledge base.

  • We have the right to be respected, and recognised as partners in care, provided with education, support, services, and training which enables us to plan and make decisions about the future.

Commitment 3 - Relating to:

MHA is committed to work in partnership with the family and friends of people living with dementia to help them feel supported and involved.

 

How will your organisation achieve Commitment 3?

 

MHA will encourage our services to sign up to John’s Campaign. We will also introduce the staff member role of ‘family champion’ within our services to promote partnership working with families. Finally we will continue to develop support groups, guidance and training for families.

  • We have the right to an early and accurate diagnosis, and to receive evidence based, appropriate, compassionate and properly funded care and treatment, from trained people who understand us and how dementia affects us. This must meet our needs, wherever we live.

Commitment 4 - Relating to:

Working as One MHA we will Help people with dementia to remain in contact with and be supported by their family, friends and still have meaningful connections with the wider community.

 

How will your organisation achieve Commitment 4?

 

Our services extend across the community including Live at home schemes, retirement living and care homes. We will work together to ensure connections with the community are maintained. This will be achieved through our Chaplains, activity coordinators and volunteers.

  • We have the right to continue with day to day and family life, without discrimination or unfair cost, to be accepted and included in our communities and not live in isolation or loneliness.