Action Plan

Helping Hands is a family-run home care provider with over 30 years’ experience in providing live-in, visiting and complex clinical care. We take pride in offering adults of all ages – and with many varying medical conditions – a fully managed service and the expert care and support they need to live independently at home.

Commitment 1 - Relating to:

Further development of our Silver dementia training, to inc. an assessment of practice, ensuring carers are applying learnings when working with dementia customers. To inc. an element of feedback from the customer living with dementia/family. June 2018 we launched online ‘Silver’ dementia training, for carers to become more knowledgeable about dementia, the experiences of people living with dementia and how they can deliver person-centred, individualised care & support to empower our dementia customers to, for e.g. to retain their independence, continue to plan, make choices, take risks and to remain involved and included. In 6 months 810 carers completed training.

 

How will your organisation achieve Commitment 1?

 

Commitment 1 will be achieved by identifying and designing an appropriate assessment activity which provides evidence of person-centred care provided to a customer or customers living with dementia.

  • We have the right to an early and accurate diagnosis, and to receive evidence based, appropriate, compassionate and properly funded care and treatment, from trained people who understand us and how dementia affects us. This must meet our needs, wherever we live.

Commitment 2 - Relating to:

TBC

  • We have the right to be recognised as who we are, to make choices about our lives including taking risks, and to contribute to society. Our diagnosis should not define us, nor should we be ashamed of it.

Commitment 3 - Relating to:

TBC

  • We have the right to be recognised as who we are, to make choices about our lives including taking risks, and to contribute to society. Our diagnosis should not define us, nor should we be ashamed of it.