Action Plan

Care UKs aim is to help older people to live happier, healthier and more fulfilling lives We have been providing high quality care for older people for 30 years. Today our 100-plus residential care homes enable more than 7,000 people to continue living active and independent lives in warm, safe and comfortable surroundings.

Commitment 1 - Relating to:

Care UK recognises that it is important to maximise the involvement of residents, relatives and representative organisations in all aspects of their life in the Home and therefore is implementing policies and practice guides to promote meaningful inclusion and engagement for people living with dementia.


How will your organisation achieve Commitment 1?


People living in and using our homes are encouraged to take part not only in care planning but also service delivery through both formal and informal processes. Care UK already has a process to collect, interpret and disseminate feedback information at an organisational level and is working to ensure that this process is also effective at a local level.

  • We have the right to be respected, and recognised as partners in care, provided with education, support, services, and training which enables us to plan and make decisions about the future.

Commitment 2 - Relating to:

Care UK supports care research projects and new initiatives. Where people living a dementia wish to take part in research, every effort is made to ensure they are supported to do so in an informed way.


How will your organisation achieve Commitment 2?


Care UK has and will continue to work with accredited care research projects which may benefit not only our resident group but everyone who lives with dementia.

  • We have the right to know about and decide if we want to be involved in research that looks at cause, cure and care for dementia and be supported to take part.

Commitment 3 - Relating to: Inclusion/Co-Production

Working with Namaste Care International and The Association of Dementia Studies (University of Worcester), Care UK has identified the need to support people with advanced dementia to live more fulfilled lives. This year we have developed a programme of teaching and learning aligned with the work of Professor Joyce Simard to deliver the Namaste Care Programme into all of our over 100 care homes in the year 2019/20. This will ensure that those people most advanced in their journey with dementia regularly receive appropriate pain relief, comforting touch, sensory stimulation and enhanced nutrition and hydration.

How will your organisation achieve Commitment 3?

A programme of teaching and learning is already in place to develop a group of Namaste Care Practitioners in all of homes, enabling them to deliver Namaste Care a minimum of threee times each week for those most in need of this support. The delivery of the programme is being closely monitored and has been embedded into our governance audits to ensure the practice is adopted across all of our homes.

  • We have the right to an early and accurate diagnosis, and to receive evidence based, appropriate, compassionate and properly funded care and treatment, from trained people who understand us and how dementia affects us. This must meet our needs, wherever we live.