NDAA Dementia-Friendly Hospital Charter Poster Interview: Janis Cottee

Throughout Dementia Action Week 2019 we’re catching up with the team that helped us produce a new poster that can be displayed in hospitals that summarises the elements of the Dementia-Friendly Hospital Charter that people living with dementia and carers can see in clear view when they visit. The poster is available for all hospital trusts that are signed up to the Charter and aims to raise awareness of the standards of care that are expected and ultimately to improve the experience of people living with dementia and their carers when they visit hospital.

Today we spoke to Janis Cottee who is a member of Tide (together in dementia everyday):


How do you think the Dementia-Friendly Hospital Charter Poster will help people living with dementia and their carers when visiting hospital?

I think the Dementia Friendly Hospital Charter Poster will inform people living with dementia and their carers that they are in a hospital that is Dementia Friendly and gives them an idea of what good practice is available to them.


Could you give us an example of a time when either you or a friend or family member have experienced good practice from a health professional in hospital relating to dementia care and support?

On one occasion, while my husband was in hospital, I had a problem with his care and went to the PALS office in reception. They called the Matron and she not only made sure we had everything we were likely to need physically and medically but also made sure from that moment on that my husband received person centred care, until we left the hospital. Which meant as he was receiving palliative care at that point it made such a difference to my experience of the hospital, as well as his.


What do you think is the most positive change that can be made going forward to improve the experiences of people living with dementia and their carers when they visit hospital?

I hope the most positive change people living with dementia and their carers see from the Charter is that they are treated well, by well trained staff, who include the PLWD and carers, in any decisions about their care and discharge and that hopefully every patient receives person centred care, including their hydration and nutrition.

Further details on the poster and how to access it are available below:

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